1. What is a custom foundation and how is it different from regular foundation?
Custom foundation is uniquely blended to match your exact skin tone, undertone, and skin type. Unlike store-bought foundations that come in limited shades, ours is made just for you—no mixing, no compromising.
2. How do you match my skin tone?
We use advanced skin tone analysis technology to assess your undertone, depth, and hue. Based on that, we create a personalized formula that blends seamlessly with your complexion—for a natural, flawless finish.
3. What ingredients are used in the foundation?
Our custom foundation is formulated with high-quality, skin-friendly ingredients. It’s free from parabens, sulfates, and harsh chemicals. We also offer options tailored for oily, dry, or sensitive skin.
4. How long does it take to receive my custom foundation?
Once your skin tone is analyzed and your formula is created, it typically takes 5-6 business days for production and delivery. You will be updated every step of the way.
5. Can I reorder my custom shade in the future?
Absolutely! Once your perfect match is created, we save your formula in our system so you can easily reorder anytime—no need to go through the matching process again.
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Return policy
We want you to love your custom blend — because it’s made just for you. If something doesn’t feel right, let us know. Whether it’s the shade, texture, or anything in between, we’ll work closely with you to adjust it. Your beauty journey is personal, and we’re here to make sure it feels perfect from the first drop.
Shipping
We get it — you’re excited to try your custom blend! We aim to ship your order between 3-6 days. Once it’s on the way, we’ll email you the tracking details. Shipping times may vary depending on where you are, but we’ll keep you in the loop every step of the way.
